How to Purchase

Hardware purchase procedure and payment arrangement

Please check current pricing on the price list. These prices assume payments arranged using bank’s ACH or done by a company or personal check. Other payment methods are available with applicable bank’s processing fees outlined in the table below.

PLEASE REVIEW INFORMATION ON THE FORMAL QUOTE AND INVOICE –
ALL SALES ARE FINAL.

Summary of available payment methods, discounts, service fees and delay time

Company check
As published on price list
3-7 bus. days to clear
Personal check As published on price list
3-7 bus. days to clear
ACH As published on price list
1-2 bus. days to transfer
PayPal (US) 1 As published +3%
3-4 bus. days to transfer
PayPal (Int’l, non-US currency) 1 As published +4%
3-4 bus. days to transfer
VISA / MasterCard As published +3%
Instant
AmEx / Discover As published +3%
Instant
Bank Wire Transfer (Dom.) As published + fixed $25 bank’s fee 2-4 bus. days to transfer
Bank Wire Transfer (Int’l) As published + fixed $45 bank’s fee 2-4 bus. days to transfer



PayPal payments should be made to: sales.support@metricmind.com

MMC secure credit card payment form

OEM and Business purchases

Rules and policies.

–  Please inquire for a formal binding quote and lead times.

– All imported hardware is built to order, thus the order must be prepaid, no exceptions. MMC does not extend NET terms. MMC will accept your PO and will issue pro-forma invoice valid for payment within two weeks. The hardware cannot be ordered (or shipped if in local stock) until prepaid.

–  Your total invoiced price consists of quoted hardware price, any quantity discounts, bank fees (if apply) and estimated shipping and insurance cost (unless you supply shipping account or organize collection by your carrier and have your own insurance coverage). For International orders purchaser is responsible for local customs duty charges and VAT charges if any.

–  If payment is done with a debit or credit card, please call MMC office 1.503.477.6071 to make arrangements.

– All sales of hardware built to order are final, no cancellations, returns (unless warranty claims) or refunds after order has been placed.

–  Quotes are valid for two weeks. Our standard shipping method – FedEx ground for shipments within USA and Canada and FedEx international economy or priority for shipments outside USA and Canada. Sorry, no COD delivery.

–  If total shipping weight weight exceeds 150 lb (68kg) and hardware cannot be split in smaller packages, delivery is by DHL / DANZAS freight, collect. Feel free to organize collection by any freight company of your choice

MMC RESERVES RIGHT TO REFUSE SALE TO ANYONE.
PUBLISHED PRICES ARE SUBJECT TO FREQUENT CHANGE WITHOUT NOTICE.
IF PURCHASER FAILS TO SUBMIT PURCHASE ORDER BY THE EXPIRATION DATE SPECIFIED IN FORMAL QUOTE, THE QUOTE IS VOID (EXPIRED).

THE FOLLOWING WARRANTY CONDITIONS APPLY:

– All EV components not manufactured by MMC are warranted by respective manufacturers. Unless stated otherwise, standard warranty is two years from the date of the sale (shipment) of the hardware. MMC will assist with warranty claims, but is not in the position to take either side in case of disputes over warranty issues. The warranty eligibility, transfer, approval and repair/replacement decisions are ultimately at the manufacturer’s discretion.

– Malfunctioning components under warranty will be repaired or replaced free of charge, the customer is only responsible for round trip shipping cost.

– Malfunctioning out of warranty components can be repaired by the manufacturer, however a diagnostic fee (corresponding to 200 Euro per ongoing exchange rates) applies. Should the customer agree to proceed with repair, this fee is waved (applied toward repair costs). If customer decides not to proceed with repair, the hardware can either be returned as is (upon payment of diagnostic fee), or declared abandoned at no further cost to the customer.